Date Posted: 03/06/2017
Location: Shrewsbury, PA 17361
Company: SpiriTrust Lutheran
Job Type: Part Time
SpiriTrust Lutheran is now hiring a Receptionistin
Part Time 10am-2pm
The Village at Shrewsbury--Low Income Housing Apartments
SpiriTrust Lutheran® delivers an array of programs and services that touch thousands of lives each day. Our name, SpiriTrust Lutheran® captures the essence of who we are and the care and compassion our amazing team delivers. It embraces our Lutheran heritage, our spirit of service, and the reality that people come to us because of their trust in us.
We provide residential living, assisted living, personal care, memory support and nursing and rehabilitation services in six senior living communities; home care, in-home support, palliative care and hospice services; an innovative program for clinically frail adults aged 55 and older in need of nursing home level-of-care; counseling services; financial education and coaching; domestic abuse solutions; services for the deaf and hard of hearing; volunteer income tax assistance; and an array of volunteer programs.
SpiriTrust Lutheran® started in York, PA in 1951 with $9,000. Today, SpiriTrust Lutheran® is one of the leading non-profit organizations in the region. SpiriTrust Lutheran® and its program agencies and subsidiaries serve annually more than 21,000 people in 20 counties in Pennsylvania and three in northern Maryland.
At SpiriTrust Lutheran®, our employees are a highly valued resource. Their dedication, skill and commitment enable us to provide excellent service and care within our continuing care retirement communities, community outreach programs and home care services. We offer competitive salaries, comprehensive benefits package, education assistance, career advancement/professional growth, and a friendly, team-oriented environment if you are ready to join us for a rewarding career.
Education/Training:A high school diploma or equivalent with an emphasis in a business curriculum.
Skill(s):Speak and understand English; proficient reading, writing, and grammar, and mathematics skills; proficient organizational skills; proficient interpersonal relations and communication skills; proficient keyboarding and word processing, Excel, and PC skills.
Experience:One (1) years’ experience in a similar position normally required.
Responsible for performing a variety of duties to support the Housing and Urban Development (HUD) Manager; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.
Supports the mission and values of SpiriTrust Lutheran which is: SpiriTrust Lutheran, witnessing to the Gospel of Jesus Christ, provides exceptional health, human, and senior living services by supporting persons in achieving an optimal quality of life
Interacts with residents, clients, staff, and the general public in ways that demonstrate the agency’s commitment to courtesy, service, and hospitality befitting a church related organization.
Performs a variety of duties to support the HUD Manager as illustrated by the following:
Greets visitors in a pleasant and courteous manner; directs them to the proper person or area.
Answers telephone calls; directs them to the proper individual.
Answers general questions and provides general information; directs more specific questions to appropriate individual.
Types letters, reports, memos, and other correspondence as requested; utilizes word processing to prepare documents as appropriate.
Files documents, correspondence, forms, reports, and other related information.
Opens and sorts incoming mail; assures delivery to proper individuals or departments; processes outgoing mail.
Prepares monthly newsletter and reviews with Manager for additional items.
Maintains resident directories, including emergency contact information.
Process HUD applications and ensures data is complete and accurate.
Maintains a current waiting list and ensures list is accurate.
Coordinates residents’ moves (in and out) and prepares required paperwork.
Processes work orders and ensures work is completed in a timely manner; maintains apartment maintenance files.
Sends greeting cards to residents, such as birthday, get well, etc.
Maintains residents’ security deposit accounts.
Prepares residents’ files for recertification including notice, inspection notices, and verification correspondence.
Collects rent payments and reconciles accounts daily.
Maintains supplies and postage inventories.
Maintains petty cash account.
Assists HUD Manager with development of Program’s annual budget.
Provides administrative support to the HUD Manager for Board of Directors as follows:
a. Coordinates meetings.
b. Prepares meeting notices mailings.
c. Maintains a current members list.
Accurately records time worked or not worked as illustrated by the following:
Accurately records time in and out at the start and end of each shift and at the start and end of each meal break utilizing the Agency’s timekeeping system.
Makes corrections to the timekeeping system as necessary, on appropriate forms within the required payroll timeframe.
Coordinates specific work tasks with other personnel within the program as well as with other programs in order to ensure the smooth and efficient flow of information.
Abides by the current laws and organizational standards and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the work place.
Cooperates with, participates in, and supports the adherence to all Agency standards, procedures, and practices in support of risk management and overall safety and soundness and compliance with all regulatory requirements, i.e., HIPAA, OSHA, etc.
Abides by and supports the organization’s code of conduct by exhibiting behavior that is set forth in the code of conduct. Performs duties in accordance with the code of conduct and completes annual compliance training.
Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate personnel.
Responds to inquiries or requests from customers, other personnel, etc. within given timeframes and within established policy.