Date Posted: 03/19/2021
Location: York, PA 17404
Company: SpiriTrust Lutheran
Job Type: Occasional
SpiriTrust Lutheran is now hiring an Occasional Varied Shifts Receptionist.
For the third consecutive year, we have been certified as a Great Place to Work! 2020-2021
SpiriTrust Lutheran®delivers an array of programs and services that touch thousands of lives each day. Our name, SpiriTrust Lutheran®captures the essence of who we are and the care and compassion our amazing team delivers. It embraces our Lutheran heritage, our spirit of service, and the reality that people come to us because of their trust in us.
We provide residential living, assisted living, personal care, memory support and nursing and rehabilitation services in six senior living communities; home care, in-home support, palliative care and hospice services; an innovative program for clinically frail adults aged 55 and older in need of nursing home level-of-care; counseling services; financial education and coaching; domestic abuse solutions; services for the deaf and hard of hearing; volunteer income tax assistance; and an array of volunteer programs.
SpiriTrust Lutheran®started in York, PA in 1951 with $9,000. Today, SpiriTrust Lutheran®is one of the leading non-profit organizations in the region. SpiriTrust Lutheran®and its program agencies and subsidiaries serve annually more than 21,000 people in 20 counties in Pennsylvania and three in northern Maryland.
At SpiriTrust Lutheran®, our employees are a highly valued resource. Their dedication, skill and commitment enable us to provide excellent service and care within our continuing care retirement communities, community outreach programs and home care services. We offer: Competitive salaries Comprehensive benefits package Education assistance Career advancement/professional growth Friendly, team-oriented environment If you are ready to join us for a rewarding career.
Responsible for performing a variety of duties to support the Community; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.
Supports the mission and values of SpiriTrust Lutheran, witnessing to the Gospel of Jesus Christ.
Provides exceptional health, human, and senior living services by supporting persons in achieving an optimal quality of life.
Interacts with residents, clients, staff, and the general public in ways that demonstrate the agency’s commitment to courtesy, service, and hospitality befitting a church related organization.
Performs a variety of duties to support the Community as illustrated by the following:
Greets visitors in a pleasant and courteous manner; directs them to the proper person or area.
Answers telephone calls; directs caller to proper individual.
Answers general questions and provides general information; directs more specific questions to appropriate individual.
Types letters, reports, memos, and other correspondence as requested;
Utilizes word processing to prepare documents as appropriate.
Files documents, correspondence, forms, reports, and other related information.
Opens and sorts incoming mail; assures delivery to proper individuals or departments; processes outgoing mail.
Schedules availability of meeting rooms.
Maintains employee and resident directories.
Enters employment application information into HRIS system.
Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.
Abides by the current laws and organizational standards and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the work place.
Identifies, prevents, and reports actual or suspected abuse, neglect, exploitation, and improper use of chemical and physical restraints, in accordance with standards.
Accurately records time worked or not worked as illustrated by the following:
Accurately records time in and out at the start and end of each shift and at the start and end of each meal break utilizing the Agency’s timekeeping system.
Makes corrections to the timekeeping system, as necessary, on appropriate forms within the required payroll timeframe.
Cooperates with, participates in, and supports the adherence to all Agency standards, procedures, and practices in support of risk management and overall safety and soundness and compliance with all regulatory requirements, i.e., HIPAA, OSHA, etc.
Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate personnel.
Responds to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within given timeframes and within established policy.
Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or redesigned depending upon community circumstances.
Education/Training: A high school diploma or equivalent with an emphasis in a business curriculum.
Skill(s): Speak and understand English; moderate reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communication skills; proficient keyboarding, word processing, and PC skills. Refer to separate analysis for physical requirements of the essential functions with or without accommodation.
Experience: None required.