Belco Community Credit Union and PSECU have received reports of some members receiving a text message referencing an account alert from another financial institution. The text listed a number to call, and is an attempt to get confidential information from you. If you receive this text, do not call the number and do not reply. If there was ever a problem with your account, your financial institution would not reach out to you via text message.
Phishers won’t stop until their attempts are no longer successful. To help you be ready for these attempts, Belco has offered a few tips that it hopes will help you to safeguard your personal information:
- Do not provide information that a caller should already have. Phishers will ask for sensitive information that the real company would already have, such as usernames, passwords, credit card numbers, and so on. Phisher email or text is generally not personalized, or if it is, contains only the same name you use in your e-mail address or your phone number. Your real financial institution will already have your real name.
- Be careful using links in an email to get you to another webpage. Call the company directly (do not use a phone number provided in the email or text), use a bookmark, or type the address manually into the address bar if, after careful consideration, you think the e-mail might possibly be legit. Phisher e-mail can make a link look like it’s legit but still take you to a false website.
- Check your account regularly for suspicious activity. Don’t let more than one month go by without checking your account activity. Check your paper statements or go online and look for unauthorized activity. If you see something that looks out of place, please call your financial institution immediately for assistance.
Unfortunately there will always be someone out there trying to find a way to take advantage of those who are unprepared. If something seems odd, it’s probably a scam. Don’t get “hooked” by a crook. For more information, please stop by your financial institution or call:
Belco Community Credit Union