COVID-19 Policies, Procedures & Expectations

Last Updated: January 12, 2021

The following protocols related to COVID-19 are in effect:

Life Plan Communities

  • Ongoing testing of all residents and team members at our personal care residence and skilled care center based on county positivity rates and active cases within the community.
  • Virtual visitation in our skilled care centers and personal care and assisted living residences. In-person visitation for compassionate visitation and end-of-life situations on an individual basis.
  • Visitors permitted in cottages with restrictions. Guests not permitted in apartment buildings. Overnight guests permitted in cottages with restrictions.
  • Face masks mandatory for all residents and guests when in public spaces and when social distancing cannot be maintained.
  • Outdoor social gatherings limited to groups of 10 people or less.
  • Residents asked to limit off-campus visits to family members and and follow masking and social/physical distancing guidelines. Residents visiting a place where there is an increased incidence of COVID-19, including coastal beaches and a growing list of states from across the nation, may be asked to self-quarantine for 14 days upon their return.
  • Personal housekeeping services for cottage residents permitted with restrictions. Personal housekeepers are not permitted in apartment buildings.
  • Limited Spirit360 activities offered virtually.
  • Beauty & barber services suspended.
  • Non-emergent maintenance services for residential living residents permitted.
  • Requesting no flowers or unnecessary packages be delivered until the pandemic restrictions are lifted. Since we cannot guarantee the safety of these items, we reserve the right to not bring the items to your family member’s room until the restrictions are lifted.
  • No outside clergy will be permitted to visit during this time. Spiritual and religious needs provided by priests, ministers and rabbis will be coordinated through our chaplains.
  • Common areas such as libraries and fitness rooms closed until further notice.
  • Serving meals to residents in personal care, assisted living and skilled care in their rooms.
  • Providing curbside and delivery meal service for cottage and apartment residents.
  • Our life enrichment team is available to arrange communication between residents and family members through electronic means.
  • Screening of all team members and contracted support service personnel at the start and end of their work shifts, includes temperature taking.
  • Screening of all vendors and other visitors who enter our campuses.
  • Remote work capabilities to limit on-campus personnel to those who are essential to the care of our residents.
  • Appropriate use of onsite PPE (personal protective equipment) for all team members.
  • Per guidance from CMS, residents must wear a face covering for their safety and the safety of their caregivers whenever a caregiver is in their room. Staff will ask residents to put on their mask every time they enter your family member’s room. These masks will be washed in our laundry department to insure proper safety precautions are taken.
  • Suspension of in-person volunteer assignments.

SpiriTrust Lutheran Home Care & Hospice

  • Appropriate use of onsite PPE (personal protective equipment) for all team members.
  • Screening of all team members at the start and end of their work shifts, includes temperature taking.
  • Suspension of in-person volunteer assignments.

SpiriTrust Lutheran LIFE

  • Closing of both LIFE Centers until further notice, per a state mandate.
  • Providing participant care in the home.
  • Appropriate use of onsite PPE (personal protective equipment) for all team members.
  • Screening of all team members at the start and end of their work shifts, includes temperature taking.
  • Suspension of in-person volunteer assignments.

Other Life Enhancing Programs

  • Counseling Services through telehealth and limited in-person sessions.
  • Financial Education & Coaching workshops and counseling sessions via phone.
  • Domestic Abuse Solutions group meetings and client support provided via phone.
  • Volunteer Income Tax Assistance (VITA) offices closed until further notice. Remote operations in effect.
  • Suspension of in-person volunteer assignments.

We will continue to post updates here and on our Facebook page, www.facebook.com/SpiriTrustLutheran.

We appreciate your continued cooperation and understanding during this time of uncertainty as we strive to keep our residents, clients, participants, team members and volunteers healthy and virus-free!

We Are Hiring!

At SpiriTrust Lutheran® the need for qualified candidates who are caring and compassionate never goes away, even in challenging times like the one presented by coronavirus! We realize that everyone in the communities we serve has been negatively impacted by COVID-19 in some way. We also realize that coronavirus may have financially impacted our family, friends and neighbors through the permanent or temporary loss of a job or reduced hours and income.

If you are no longer employed due to the coronavirus, please visit our Careers Page to learn more about open position in our life plan communities, home care and hospice agency and other program areas. And, please be assured that we are taking the same precautions to prevent the spread of the virus during our hiring process as we are for our current team members and everyone we serve.